Hospice Buffalo
  • Information Technology (IT)
  • Cheektowaga, NY, USA
  • Full Time

Days with occasional weekend rotation.

Responsible for assisting with the maintenance and support of the Network Infrastructure throughout the Hospice & Palliative Care Buffalo network.

Essential Duties and Responsibilities:

  • Responsibilities include: assisting with network management and administration, supporting hardware and software installation, maintenance and support, basic telecommunications maintenance and support, and Supporting the IT Help Desk with Level I end user support.


  • Education / Certification

Two-year computer-related degree, preferred.

  • Experience
  • 2-4 years computer experience in a Windows-based LAN/WAN environment, with technical and end user support preferred.
  • Working knowledge of a modern Enterprise network; including but not limited to: Wireless Access Points, Switches, Routers, Modems, Firewalls, IP Phones, VLANs, VPNs, Windows Server, Microsoft/Office 365.
  • Ability to apply knowledge of the OSI model to troubleshoot networking issues including, but not limited to, Level 1 support/issues
  • Working knowledge of an Electronic Medical Records System preferred.
  • Working knowledge of Microsoft applications such as Word, Excel, PowerPoint, and Outlook.
  • Working knowledge of VMware ESXi, vCenter, SonicWALL, Cisco Switches and Cisco Meraki preferred.

Hospice offers a Competitive Pay Structure.

  • Premium Pay $ per hour on base depending on role
  • Shift Differential $ per hour on base depending on time of day, and day of the week

Hospice offers a Robust Total Rewards Package

  • Employer 401k contribution regardless of employee participation, and match on employee contributions there after
  • Health Insurance with vision component copayment plan, or high deductible plan
  • HSA with high deductible health plan twice annual Employer contribution
  • Dental Insurance
  • Flexible Spending Account
  • Paid Time Off PTO & NYS Sick Leave
  • Tuition Assistance Program
  • And Much More!
Hospice Buffalo
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